Buyer bought 5 Lord of The Rings Elrond minigfigures on December 23rd. I shipped the item on December 26th via USPS First Class Mail International.

On February 2nd the buyer contacted me saying he had not received the item, I provided him tracking information and details of a phone conversation that I had with USPS.

I advised him that it may take up to 8 weeks to receive his item due to it shipping the day after Christmas, and the high declared item value ($85.00)

On February 4th the buyer opened an item not received case claiming that he had contacted me and I had not replied, and that he wanted a full refund.

I responded to all 5 of his messages he sent me, and also gave him further detailed tracking information that USPS provided me over the phone.

This is where he comes a bad buyer. First, telling eBay I had no responded to his messages (I provided eBay with all 5 message reference numbers). Secondly, and more importantly.... I looked at his feedback, it is a healthy 99.8%.... but interestingly he had recently sold 5 Lord of the Rings Elrond mini-figures individually since January 17th on ebay.de (a site where its listings are not viewable on ebay.com), the last one selling on February 1st (the day before he contacted me saying he had not received the item)