I sold a part for a car. The guy came back with 'not as described'. I had specified no returns for any reason etc. eBay told him to return the part to me. He returned me a different part (probably the broken one he just removed from his car to install my part) which is broken both functionally and physically. eBay refunded him his money and only responded to my emails of complaint with some stupid canned messages. I have been totally wronged and abused by the scam buyer who now has my good part and his money back so he has it for free. eBay has aided and abetted this crook. In all of this the so called Customer Service were totally unobtainable and no phone contact to a person was possible. I am closing out my eBay and PayPal accounts immediately. They are really unethical.